Privacy Policy
This policy explains how PropeReturn (“we”) handles personal information in connection with the PropeReturn calculator (the “Service”). It covers two different groups: account holders who use the Service to analyse deals, and enquirers who submit their details to download a report.
What we collect
- Account information — your name, email address, company or brand name, and a securely hashed password. We never store your password in readable form.
- Deal data — the property figures you enter and the deals you choose to save.
- Branding — the brand name, tagline, colours, fonts, logo, and background image you upload.
- Enquiry (lead) information — when someone requests a report, the name, email address, optional phone number, and a snapshot of the deal figures they were viewing.
- Technical data — standard server logs such as IP address, browser type, and timestamps, used for security, debugging, and abuse prevention.
We do not knowingly collect information from anyone under 18, and we do not collect payment card details — any payments are handled by a third-party processor.
How we use it
To operate and secure the Service; to authenticate you; to store and display your saved deals and branding; to deliver enquiry notifications and generated reports to the relevant account holder; to provide support; and to meet legal obligations. Where required, our legal bases are performance of a contract, our legitimate interest in operating and securing the Service, consent (where you give it), and compliance with law.
We do not sell personal information, and we do not share it for cross-context behavioural advertising.
Enquiries submitted through a branded calculator
The Service supports white-label use, meaning an account holder may present the calculator under their own brand. If you submit your details through such a page, your information is provided to that account holder so they can contact you about your enquiry, and it may be forwarded to a customer-relationship system they have configured. That account holder decides how they use your details and is responsible for their own privacy practices. We host and transmit the data on their behalf. If you want your details removed, contact the brand you dealt with, or contact us at aciocco@rogsupreme.com and we will act on or route your request.
Who we share it with
Only with service providers that help us run the Service, under obligations of confidentiality:
- a cloud hosting provider (application hosting and server logs);
- a managed database provider (data storage);
- a transactional email provider (sending notification emails);
- where an account holder configures one, the destination of their choice for their own enquiries.
We may also disclose information where required by law, or in connection with a merger or sale of the business, in which case we will give notice as required.
Where data is stored
Our providers store data on servers in the United States. If you access the Service from outside the United States, your information will be transferred there, where data protection law may differ from your own.
How long we keep it
Account and deal data are kept while your account is active and for a reasonable period after closure to satisfy legal and record-keeping needs. Enquiry records are retained until the relevant account holder deletes them or requests deletion. Server logs are kept for a short operational period.
Security
Traffic is encrypted in transit over HTTPS. Passwords are hashed. Access is scoped so that one brand cannot read another brand's deals or enquiries. No system is perfectly secure, and we cannot guarantee absolute security, but we take reasonable measures to protect your information.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, to withdraw consent, and not to be discriminated against for exercising these rights. Account holders can delete individual enquiry records directly in the Service. For anything else, contact aciocco@rogsupreme.com and we will respond within the time your law requires. You may also complain to your local data protection authority.
Cookies and similar technologies
The Service stores a login token in your browser so you stay signed in. It does not use third-party advertising or tracking cookies. Custom fonts may be requested from Google Fonts, which receives the request as a normal part of loading a web font.
Changes
We will update this policy as the Service changes and revise the date above. Material changes will be brought to your attention where required.
Contact
PropeReturn — aciocco@rogsupreme.com.